Creating a backup image Aspire A315-31

wynford
wynford Member Posts: 10

Tinkerer

edited August 2023 in 2019 Archives
I just got an Acer Aspire A315-31 a couple of days ago and every time I try and create a backup image using Seagate Discwizard, after I get everything setup, the laptop and mouse, a USB mouse, freezes up and I have to press and hold the power button to turn the laptop off...

Why does this happen, it has never happened before on my older computers?