My acer nitro 5 becomes unresponsive if left idle

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Devildestro
Devildestro Member Posts: 7 New User
edited October 2023 in 2019 Archives
I have a acer nitro 5 an-52 bios 1.22

I have started to get a problem on it from last 2 days , it works just fine if i m using it but as soon as i leave it idle after sometime screen gets turned off and no keyboard commands work , kayboard lights up but no input is there . It freezes the sound also , anyone have any solution for this problem?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
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    Try updating both Intel and Nvidia graphics drivers to latest version from their webpages. If you are using the latest currently try with a previous version.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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