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bios update and quick access

Mohamad7765Mohamad7765 Posts: 7Member

Tinkerer

edited January 11 in Nitro and Aspire Gaming
hello everyone ...i have nitro 5 an515-53 
i have 3 problems  .... 
1- acer quick access stopped working after windows 10 ....yes i can launch it but its not working by default ..it should be working on boot and on the right side of the screen so i can access it..
2 - after latest bios my keyboard now turns off even on ac...its maybe a power saving option....but we dont want it ...we dont wanna press a key every time we wanna use it at night...please remove this in the next update or send option to control it...its a very very bad update to bios ....
3- my touchpad sometimes gets very slow and laggy most when i press the right click and then we i leave it for about 20 sec it comes back to normal ....like its shifting between 2 speeds ...
please help...thx 

FAQ & Answers

  • 1) Try uninstalling acer quick access and reinstall again!
    2) Downgrade can solve the problem. However it is a risky process, see: https://community.acer.com/en/discussion/comment/630359/#Comment_630359
    3) I suggest you download the driverbooster program to update the drivers!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar!
    Se você gostou da minha resposta, marque como solução clicando em promover!  
     :)
    For users of the English, Spanish and German community, I will be using google translator! :)
  • Mohamad7765Mohamad7765 Posts: 7Member

    Tinkerer

    edited January 11
    1- did it over 5 times ...but i think just winodws 10 wont make it run and take the action center place ...
    2- i will try it but what are the risks ??...is it possible acer will solve it in the next updat ?
    3- i am 120% sure its the latest update from acer ....but when i go to my product they show me 2 drivers for touchpad i assume they both should be downloaded  
    1 touchpad_ELANTECH_13.6.10.2_W10x64
    2 Touchpad_Synaptics_19.0.25.9_W10x64.
  • 1) What is the version of the operating system? 1803 or 1809?
    2) You can make your notebook unusable! In My opinion, I would expect the release of a new bios!
    3) The manufacturer does not provide the latest drivers. That's why I recommend the driverbooster program to try to update drivers in more urgent situations!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar!
    Se você gostou da minha resposta, marque como solução clicando em promover!  
     :)
    For users of the English, Spanish and German community, I will be using google translator! :)
  • Mohamad7765Mohamad7765 Posts: 7Member

    Tinkerer

    1-1809 latest 2019 windows build rs5 
    2- ok i will wait 
    3-first time i know that i will download it now 
  • Mohamad7765Mohamad7765 Posts: 7Member

    Tinkerer

    when i had win home it(quick access) worked perfectly but when moving to pro it stopped 
  • OK! Press windows + r and type msconfig. Go to services, select hide microsoft services, and enable these services:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar!
    Se você gostou da minha resposta, marque como solução clicando em promover!  
     :)
    For users of the English, Spanish and German community, I will be using google translator! :)
  • Mohamad7765Mohamad7765 Posts: 7Member

    Tinkerer

    its already activated ...it turns out many users encountering this problem on windows update ...i think windows 1809 doesnt support it 
  • Mohamad7765Mohamad7765 Posts: 7Member

    Tinkerer

  • OK! See if these two services are running:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar!
    Se você gostou da minha resposta, marque como solução clicando em promover!  
     :)
    For users of the English, Spanish and German community, I will be using google translator! :)
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