Black Screen Issue Aspire Z1-621

lashondra
lashondra Member Posts: 1 New User
edited March 1 in 2019 Archives
Hi, I have an Aspire Z1-621. In the last month the screen has been going black. My son used to play games on it but I thought the settings were not changed. I tried to do an Alt + F10, to do a recovery but that did not show up. So I wanted to reach out for any other possible solutions. It will just do it random. I do have an cleaner on my system and I don't think it  detected anything. Any help is appreciated. Thanks. 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 97,695 Trailblazer
    edited January 2019
    Does the black screen problem occur randomly? Can you access bios? Have you tried disabling fast start up in power options?

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