Half my keyboard lights up (settings doesn't change it)

Gamza
Gamza Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hello,
Recently I sent my ACER predator 17 in to get repaired (to the acer factory), they fixed the main issue and now only half my keyboard lights up, regardless of the keyboard light setings, I have tried holding FN + f9 and it turns on half my keyboard, i then go into 'predator sense' and make sure the whole keyboard lights are turned on but only the left side of my keyboard turns on, the mid and right side remain off.

I am wondering if there is any way to fix this myself as it was like $30 just to send my laptop to them and I don't have the time/money to keep sending my latop back and forth.

Answers

  • Jack22
    Jack22 ACE Posts: 4,002 Pathfinder
    @Gamza
    1.Try to update the drivers
    2.power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.
    3.BIOS default: After power drain is done, power on the unit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

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  • Gamza
    Gamza Member Posts: 2 New User
    ty for the reply sir.
    I did everything, computer restarted just fine. keyboard has remained unchanged. i rechecked the settings they are still on and only 1/3 of the keyboard lights up.
  • Jack22
    Jack22 ACE Posts: 4,002 Pathfinder
    @Gamza
    Than i would request you to call ACer tech support. Might be some problem with the keyboard itself
    http://www.acer.com/worldwide/support/

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