my NHQ3HSI01483211E293400 is not shutting down

PriyanshuRawat
PriyanshuRawat Member Posts: 1 New User
edited November 2023 in 2019 Archives
after shutting down is still awake.not shutting down.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    after shutting down is still awake.not shutting down.
    Try hard shutdown. If you still face the issue then try battery reset. gently flip the device upside down and look for battery reset pinhole. use a paper clip or suitable tool. Insert it into the pinhole and hold it for 30 - 50 sec. This should do it.
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