Is there an updated driver for Matshita BD-MLT UJ272Q Bluray drive?

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carlim
carlim Member Posts: 3 New User
edited March 18 in 2019 Archives
Since last Win 10 update the bluray drive cannot read any bluray or data cd/dvd inserted. I have an Aspire V1700. Also ACer support page when entered serial number all dropdown selection boxes have not values to pick from. I am at a dead end. Is there an updated dvd driver?

Answers

  • Tanuschka
    Tanuschka Member Posts: 8

    Tinkerer

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    I have the same problem with my Acer Aspire V17. Device Manager shows driver issues. Acer Support provides no driver. Very bad service for a top notch Laptop.
  • carlim
    carlim Member Posts: 3 New User
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    Agree. I resorted to getting an external BR DVD/CD player/reader.
  • Commodore_1995#
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    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Tanuschka
    Tanuschka Member Posts: 8

    Tinkerer

    edited March 2019
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    My exact model is Acer Aspire VN7-792G
    Error in device manager is code 39  - objectname not found

  • Commodore_1995#
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    OK! Try these tips:
    a) go to the device manager and remove the dvd driver. Then restart the notebook and make sure the problem persists!
    b) If removal of the driver does not resolve the problem, follow these steps:
    b.1) make a backup of regedit! To do this, press windows + r and type regedit:

    b.2) go to this key HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4d36e965-e325-11ce-bfc1-08002be10318} and check for a key named upperfilters! If you have, just delete the upperfilters key!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Commodore_1995#
    Options
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Tanuschka
    Tanuschka Member Posts: 8

    Tinkerer

    Options
    Hi, thanks for your help.

    I was able to resolve the issue with the help of another forum post.
    I had to remove one registry entry manually.
    Here is how (in german):



    Hier nochmal die Methode die auch Microsoft vorschlägt, ein bisschen übersichtlicher als in den verlinkten Artikeln:

    Methode 5: Korrigieren beschädigter Registrierungseinträge

    Dieses Problem kann durch zwei beschädigte Windows-Registrierungseinträgen verursacht werden. Gehen Sie wie folgt vor, um die beschädigten Registrierungseinträge mit dem Registrierungs-Editor zu löschen:

    1. Drücken Sie die Windows-Logo-Taste+R, um das Dialogfeld Ausführen zu öffnen.
    2. Geben Sie regedit in das Dialogfeld Ausführen ein, und drücken Sie dann die Eingabetaste. Wenn Sie aufgefordert werden, ein Administratorkennwort einzugeben oder den Vorgang zu bestätigen, geben Sie das Kennwort ein bzw. wählen Sie Zulassen aus.
    3. Suchen Sie im Navigationsbereich den folgenden Registrierungsunterschlüssel, und wählen Sie ihn aus:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    4. Klicken Sie im rechten Bereich auf UpperFilters.

      Hinweis Möglicherweise wird auch ein Registrierungseintrag „UpperFilters.bak“ angezeigt. Diesen Eintrag müssen Sie nicht entfernen. Klicken Sie nur auf UpperFilters. Wenn der Registrierungseintrag „UpperFilters“ nicht angezeigt wird, müssen Sie möglicherweise noch den Registrierungseintrag „LowerFilters“ entfernen. Fahren Sie hierzu mit Schritt 7 fort.
    5. Klicken Sie im Menü Bearbeiten auf Löschen.
    6. Klicken Sie auf Ja, wenn Sie aufgefordert werden, den Löschvorgang zu bestätigen.
    7. Klicken Sie im rechten Bereich auf LowerFilters.

      Hinweis Wenn der Registrierungseintrag „LowerFilters“ nicht angezeigt wird, fahren Sie mit der nächsten Methode fort.
    8. Klicken Sie im Menü Bearbeiten auf Löschen.
    9. Klicken Sie auf Ja, wenn Sie aufgefordert werden, den Löschvorgang zu bestätigen.
    10. Beenden Sie den Registrierungs-Editor.
    11. Starten Sie den Computer neu.



  • Commodore_1995#
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    I said exactly the same thing in my previous review! Glad you could solve the problem! Accept the answer to put the topic as resolved!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)