How do I get my laptop to discover and connect with my wireless headphones?(Aspire E5-511P-C9BM's )

Qwiickk
Qwiickk Member Posts: 1 New User
edited August 2023 in 2019 Archives
My Aspire  E5-511P-C9BM's  bluetooth won't discover my Sony WH-CH500 wireless headset.  I have windows 8.1 and bluetooth is turned on.  I've even rebooted my laptop after downloading and installing both Acer's Bluetooth_Broadcom_12.0.1.653_W10x64_(HAI) and Bluetooth_Atheros_10.0.0.318_W10x64_  bluetooth drivers: still nothing works and I can't connect my Sony headsets with my laptop.  Please help!

Answers

  • JackE
    JackE ACE Posts: 44,837 Trailblazer
    edited January 2019
    If Device Manager shows no red or yellow warnings in the BT or network folders, then turn on the headset and right click on the BT icon in the tray. Then click add a BT device. Jack E/NJ

    Jack E/NJ