Just brought Acer Nitro 5 AN515-52-50WX but it auto reboot during boot windows

tengst
tengst Member Posts: 1 New User
edited April 23 in 2018 Archives
Hi, guys  I just brought my nitro 5 few days ago (with installed extra 8gb ddr and nvme m2 ssd 256gb)

But u found one problem,
When during boot win10(intermittent but quite frequent) it will auto turn off(sound power cut off, keyboard sudden no light), reboot,
then only sucessful boot into my windows.
Meaning i will saw acer logo two times.

When first time i receive and power up the laptop this issue already happened.
But others function is ok like gaming no problem at all and after successfully login win10 no auto reboot problem.

It only happen when i off laptop, leave it long time, next time i go on it, this issue will happen.

I am using nvmem2 ssd, suppose boot is 15sec into win10,
But when this incident happen, i found it boot so long time more than 1minute, then auto reboot.


I go bios saw sata mode=RST with optane, is it a problem?
(cause my region this mode suppose come with intel optane, but i ask the seller to change to nvme ssd for me.
I think he just use software to transfer my os from hdd to the nvme ssd, will this cause problem?)

And i try to put Sata mode=AHCI, it wont let me to boot.
It will Blue screen with stop code: inaccessible boot device.

https://forum.lowyat.net/uploads/attach-0/post-3900-1545496521.jpg

Please help
Thanks in advance.





Answers