Wierd Shutdowns on Acer Helios 300

Twiyah

Hi

On 2 occasions about a month apart, I am gaming and suddenly I see my screen goes black and I need to force restart. Upon restart I see my laptop battery shows it’s completed dead, but the problem is the Chargers was connected and I didn’t get any warning signs about the battery being low. 
But what’s been puzzling is if I restart my laptop one more time, the battery shows it’s fully charge. 

So so my question is this a bug? Any fixes on this ?

xapim

Try to reset battery pinhole and leave it for 5 or 10 minutes to rest after that let it charge to full also the battery might not be sending the correct stats to the system uninstall/reinstall the windows acpi driver also run bios setup defaults the battery will always kick in to aid the power adapter when this one cannot provide enough power for more demanding tasks but the issue is if the power adapter has to provide power to demanding tasks and charge the battery at the same time it will not hold on and it will switch off completely this happens when gaming (high demanding games) for a long period of time so make sure everytime you start a game that the battery is fully charged and my advice always play on A/C if none of the above fixes you issue i recommend checking the wattage of you adapter and maybe get a 180w (the max recommended for the H300) from acer if you don't have it already the power of the adapter depends on the countries/resellers they ship with different adapters i for ex have a 135w and its enough never had any issues

xapim

Try to reset battery pinhole and leave it for 5 or 10 minutes to rest after that let it charge to full also the battery might not be sending the correct stats to the system uninstall/reinstall the windows acpi driver also run bios setup defaults the battery will always kick in to aid the power adapter when this one cannot provide enough power for more demanding tasks but the issue is if the power adapter has to provide power to demanding tasks and charge the battery at the same time it will not hold on and it will switch off completely this happens when gaming (high demanding games) for a long period of time so make sure everytime you start a game that the battery is fully charged and my advice always play on A/C if none of the above fixes you issue i recommend checking the wattage of you adapter and maybe get a 180w (the max recommended for the H300) from acer if you don't have it already the power of the adapter depends on the countries/resellers they ship with different adapters i for ex have a 135w and its enough never had any issues