Someone can help me with a battery stop working after windows 10 restore?

Gpfriz
Gpfriz Member Posts: 3 New User
edited November 2023 in 2018 Archives
Hi,
I have restored my Acer Swift 7 to the original conditions but when I have finished the battery was not recognized. I tried to restore again 2 times but nothing. For Acer Care center app all is ok. With charging cable in, the red light is turned off. I tried to push reset battery button but nothing. I tried to replace Bios (windows mode) but it's impossible without battery. 
Someone can help me please?
Thank you! 
GP

Answers

  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    Shutdown Windows. Remove charger. Look for a battery reset pinhole with a battery symbol on the bottom or back of the screen. Gently insert a paper clip into pinhole for about 10 seconds to disconnect the battery. Let the system rest for about 15 mins. Then re-insert the charger and turn the machine back on. Jack E/NJ

    Jack E/NJ