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Help-> battery not working

KlimzaKlimza Posts: 1Member New User
Hey Guys,

I have a Helios 300 Predator, and I was cleaning it, removing the dust from inside. So I unplugged the battery to remove the coolers and absolutely change the thermal paste. I have done this before so it was pretty easy, however when I was plugging the battery again, I noticed that somehow the pin was not properly straight, and it was not fitting. I slightly moved It with a small screwdriver and was able to plug it again.
However, after that, my laptop is not turning on with the battery, just when it’s in the AC.
When I go to the windows it still recognizes the battery, shows it’s 100% charged and if I go to the app acer care, it still can check the battery’s health condition. 

Anyone can help me? ☹️

Comments

  • Probably the interlock button is not pressed properly! Can you tell the exact model of your notebook? Example v3-571!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em promover! If you liked my answer, mark it as a solution by clicking on Promote!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
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    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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