Predator screen stopped working

Geraldkuci
Geraldkuci Member Posts: 1 New User
edited November 2023 in 2019 Archives

I bought a 2018 predator PH317-5274KR and after 7 days of use the screen never turned on again. The system works fine and i can hear the fans work too. Please HELP!

Answers

  • AnmolBarik
    AnmolBarik Member Posts: 1 New User
    try to on laptop by pressing power button for 15 sec. it will for me.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Geraldkuci check you battery compartment if the battery kill switch (if you have one some models do not have it for ex some nitro 5) its properly pressed if not add some layers of electrical tape to make sure its pressed when you screw the compartment door back  in place also (also while you check this remove your ram and put it back in place) perform a battery power drain see here disconnect from AC press/hold for 30s let it rest for 2/3h then see if you can boot it up if so reset bios to defaults if you still have no image it might be the display itself or even the cable that its not properly connected to the motherboard and try an external display if you can to perform a bios setup defaults


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/