Charging Issue predator halios 300

UJJ01
UJJ01 Member Posts: 3 New User
edited November 2023 in 2018 Archives
I have bought predator halios 300 a month ago and it is showing charging issue . When I plugin in the charger , its not charging . I have even restarted many times but its still the same and even plug out and plug in after 5 min many times but its still the same. Please Help.....

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited December 2018
    UJJ01 
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party.

    Since the laptop is new and still under warranty you may contact Acer support in your region to  get a replacement adapter.
    Acer worldwide : http://www.acer.com/worldwide/support/

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  • UJJ01
    UJJ01 Member Posts: 3 New User
    Thanks For suggestions.....