Dark blinking spot on the screen right after receiving the PC

Xhatz
Xhatz Member Posts: 7 New User
edited November 2023 in 2018 Archives
Hello!

So today I received my Predator Helios 300, and after trying it for a few hours, I notice that there is a little problem:

On the bottom of the screen, right in the middle, I started noticing a dark little spot, transparent, but still visible, basically making the taskbar darker in the bottom middle. Sometimes this dark spot expands upwards a little into a bigger area and blinks occasionally, and sometimes it just vanishes, but now it has been here for a long time and I don't know if it's a problem with the screen directly or with the drivers... I already updated everything.

Please help me ahah, I can't believe I'm that unlucky after even less than one day owning this PC :'(

Answers

  • Xhatz
    Xhatz Member Posts: 7 New User
    edited December 2018
    Up and more infos:

    It does happen in the BIOs too but without even touching the screen, I don't know what it could be... I talked about it to the ACER support and they replied a bit but today they didn't, so I'm asking the community too in case they know/had the same problem to maybe have a solution... I still have a few days to return it, and it really does pain me (I don't wanna... xD).

    Thanks!

    Here's a screenshot of the dark spot when in "idle" mode, when it's not blinking and expanding, and it's most common state (bottom of the screen):

  • RegosGabor
    RegosGabor Member Posts: 25 Enthusiast WiFi Icon
    I think you should check your display drivers. If they are correctly installed, then it's a pixel issue I think and sadly you'll have to return it.