cannot start up windows

Gloriaaminah
Gloriaaminah Member Posts: 2 New User
edited August 2023 in 2018 Archives
My aspire es11 failed to restart after windows update failure. i cannot reload windows via usb either, despite changing boot options on f2 start as acer seems to override saying no usb boot option. how can i get windows back?  was the problem caused by drive too small?

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Gloriaaminah,
     Please try these simple steps to see if you can reset the computer and get it working.( You will have complete data loss).

    Shut down computer completely.
    Then Press and hold down the Alt key on keyboard, press power button just ones and immediately keep tapping F10, number of times until it states " Please wait" on the screen. (Make sure that you keep the alt key down all the while)
    Ones you see please wait , let go off all the keys.
    On the next screen choose Troubleshoot.
    Reset the PC.
    Delete my files and fully clean the drive.
     This will take 1-2 hrs.

     Please let me  know if this fixes your issue.


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