Checkout Not Working

Clancy
Clancy Member Posts: 2 New User
edited February 16 in 2018 Archives
Hey There Again!
Im finally ordering my laptop charger from the Acer store but every time I try to complete the transaction a message pops up saying "Gateway Rejected: avs Please try again or attempt refreshing the page" and I've closed my browser and opened it up and same thing happened. i've tried several times but the same thing pops up every time. Has anyone else had this problem?

Answers

  • rimirin
    rimirin Member Posts: 1 New User
    I had the same error today when I tried to buy something. I contacted my bank and they told me that my order had been automatically blocked for a mismatching zip code. My information at the bank uses a standard 5-digit zip code, but Acer's billing information page automatically "corrects" the zip code I enter into ZIP+4 format. It's still the same address, but the numbers look different, so the transaction fails.