SNID Sticker Wore Off

east111
east111 Member Posts: 1 New User
edited April 19 in 2018 Archives
Please, I am begging you, please help me.
My SNID sticker wore off from the bottom of my laptop and I cannot run the SNID detection tool because I run Linux instead of Windows. I just want to be able to talk with a real human via customer support but cannot because I don't have my SNID. Please, please help me.
I own this laptop. I bought it legitimately. It should still be under warranty.
I just want to be able to access tech support.

Comments

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi east111,

    Very sorry to hear this, can you please explain what is the problem you're having with your computer?

    You can go in to the BIOS and locate your serial number there (press F2 before the Acer logo starts until you get to BIOS menu).

    Thanks,
    Acer-Manny