ac adaptor plug is very loose and keeps connecting and disconnecting.

copyoncall
copyoncall Member Posts: 1 New User
edited November 2023 in 2018 Archives
I have a brand new spin. Very nice except the ac adaptor. It doesn't fit snugly. It connects and disconnects continuously unless you have it on a table.
Is there any way to prevent this.

Thanks.

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi copyoncall,
                        Looks like the adapter is not fitting in properly inside the charging port. If the connection gets loose it will disrupt the charging. Make sure that you are plugging in the charger all the way inside the port. If its still wobbly and loose, please contact acer support to get a replacement charger sent. 
    You can also check if another charger to make sure that its not the port in the computer which has a defect.
    To contact acer 
    http://www.acer.com/worldwide/support/
    If let me know if this answers your question.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!