Removing Users with Long Emails from Acer Chromebook 15

sheeriohs

Hi all!

Just brought home a new Acer 15 Chromebook yesterday evening. Am already a little concerned.

As part of my job responsibilities, I often need to add student accounts to my device to confirm admin-level settings are pushing to these managed accounts. Then I remove these users immediately after to protect data. I have had no problem removing user accounts with other Chromebooks I've used in the past.

These student accounts often have very long emails, and I'm finding that on this particular Acer 15 Chromebook I am only able to remove users from the sign-in page with shorter emails. When I click the blue "Remove This User" link for a student whose email spans more than one line on the popup message, I get the warning, "All files and local data associated with this user will be permanently deleted..." etc. But no red "Remove this User" link shows below that.

Even if I zoom out as far as the Chromebook will allow, I still cannot pull up the permanent red "Remove This User" link.

Anyone have solutions for this? I'd rather not have to return or exchange this Chromebook, but these extra accounts have been driving me nuts.

Thanks so much!

wis

See this webpage.