Acer Nitro 5

BradleyBradley Member Posts: 1 New User
Have had my laptop in for repair to Acer twice in less than a year.  Replaced hard drive, speakers and operating system.  Now it often will not turn on.  I requested a new computer. Acer tech support will not even entertain the thought.  Any suggestion who I can contact. I truly have a lemon.

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  • JackEJackE ACE Posts: 22,217 Trailblazer
    Depending your AN5 model number, there may be a battery reset pinhole on the bottom of the laptop. Remove charger and gently insert a paperclip into the hole for about 10 seconds. This should remove any charges on the mainboard that may be affecting the actual off mode after you exit windows. I suggest that you also disable fast boot in Control Panel power options as it can cause funky startup behavior. Select change what power buttons do. Then click change settings that are currently unavailable. Scroll down the list at the bottom to turn off fast boot startup. Jack E/NJ     
    Jack E/NJ
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