I own an Acer Swift 3 SF315-52G-82TV, and ever since I bought it about 2.5 months ago, from time to time the laptop will just not turn on. I will press the power button repeatedly but nothing happens. When this occurs, the battery feels quite hot to the touch. The first time this happened, I was a bit freaked out, but after chatting with Acer they told me that I need to use a paperclip and press the "reset battery" button for 30 seconds.
This has worked whenever the laptop has acted like this ever since (about 4-5 times), but I feel like this should not be happening for a virtually brand-new laptop. I am a bit afraid about the long term health of the laptop if I need to continually reset the battery since it gets so hot. Additionally, what if I don't have a paper clip laying around and my laptop does this? I am in trouble!
Does anyone have this same issue and/or any fixes? Thanks!