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Random FPS drops on Helios 300

ShivamRGShivamRG Posts: 1Member New User
I have recently bought the 8th gen helios 300(PH315-51). I am getting random fps drops in games.
I get around 120 fps in fortnite and after 5 mins of playing it drops to around 10-20 fps for like 5-10 secs and then goes back up to 120. This keeps on repeating.
I have tried turning of the Geforce Experience screen overlay, and i have also updated the Bios, Nvidia drivers. My temps while playing : 70-90 CPU and 60-80 GPU

Best Answers

  • xapimxapim Posts: 1,212 Overclocked Contributor
    edited November 2018 Accepted Answer
    ShivamRG said:
    I have recently bought the 8th gen helios 300(PH315-51). I am getting random fps drops in games.
    I get around 120 fps in fortnite and after 5 mins of playing it drops to around 10-20 fps for like 5-10 secs and then goes back up to 120. This keeps on repeating.
    I have tried turning of the Geforce Experience screen overlay, and i have also updated the Bios, Nvidia drivers. My temps while playing : 70-90 CPU and 60-80 GPU
    Fortnite is not the best game to play due to bad development but you can follow @Red-Sand tutorials on TS and windows optimization and even maybe if you dont have any seals to void warranty you can also repaste it yourself with good thermal paste i got awesome results on mine after repasting with kryonaut :) on idle i have a minimum 37cpu-31gpu max 52-cpu-41gpu gaming on max will only go to 70s max



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hazmat02Hazmat02 Posts: 42 Devotee
    Accepted Answer
    Your laptop is probably throttling due to power and heat, I had the same issue when I bought mine, my suggestion would be to undervolt to -.140 via either throttlestop or intel xtu, optimize windows the eliminate unnecessary CPU usage, and if your feeling extra brave re-paste with kryonaut (THIS WILL VOID YOUR WARRANTY) I also purchased a cooling pad that I use regularly, not sure how much it helps but it does elevate and push air into the device so it cant be bad right? 
    One of the members here has made videos for each of the things listed here i did both optimization and Undervolt, my temps now average high 70s under load even after hours of gaming 
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw

FAQ & Answers

  • xapimxapim Posts: 1,212Member Overclocked Contributor
    edited November 2018 Accepted Answer
    ShivamRG said:
    I have recently bought the 8th gen helios 300(PH315-51). I am getting random fps drops in games.
    I get around 120 fps in fortnite and after 5 mins of playing it drops to around 10-20 fps for like 5-10 secs and then goes back up to 120. This keeps on repeating.
    I have tried turning of the Geforce Experience screen overlay, and i have also updated the Bios, Nvidia drivers. My temps while playing : 70-90 CPU and 60-80 GPU
    Fortnite is not the best game to play due to bad development but you can follow @Red-Sand tutorials on TS and windows optimization and even maybe if you dont have any seals to void warranty you can also repaste it yourself with good thermal paste i got awesome results on mine after repasting with kryonaut :) on idle i have a minimum 37cpu-31gpu max 52-cpu-41gpu gaming on max will only go to 70s max



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Hazmat02Hazmat02 Posts: 42Member Devotee
    Accepted Answer
    Your laptop is probably throttling due to power and heat, I had the same issue when I bought mine, my suggestion would be to undervolt to -.140 via either throttlestop or intel xtu, optimize windows the eliminate unnecessary CPU usage, and if your feeling extra brave re-paste with kryonaut (THIS WILL VOID YOUR WARRANTY) I also purchased a cooling pad that I use regularly, not sure how much it helps but it does elevate and push air into the device so it cant be bad right? 
    One of the members here has made videos for each of the things listed here i did both optimization and Undervolt, my temps now average high 70s under load even after hours of gaming 
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
  • xapimxapim Posts: 1,212Member Overclocked Contributor
    edited November 2018
    Hazmat02 said:
    Your laptop is probably throttling due to power and heat, I had the same issue when I bought mine, my suggestion would be to undervolt to -.140 via either throttlestop or intel xtu, optimize windows the eliminate unnecessary CPU usage, and if your feeling extra brave re-paste with kryonaut (THIS WILL VOID YOUR WARRANTY) I also purchased a cooling pad that I use regularly, not sure how much it helps but it does elevate and push air into the device so it cant be bad right? 
    One of the members here has made videos for each of the things listed here i did both optimization and Undervolt, my temps now average high 70s under load even after hours of gaming 
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    @Hazmat02 you are wrong re-pasting will only void you warranty if you have to break any seals to disassemble it (this is only in some countries and the seals are applied by the acer store reseller not by acer themselves at least all of those i saw so far) in here they do not put any seals in any of thescrew holes so you can disassemble it repaste it upgrade ssd or whatever and not void the warranty


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join/follow the H300 fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https//www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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