Helios 500 Power Throttling

KayakNate

Made a comment in a post that was already solved so I figured I had better chances getting a response if I make a new one.

I spent 3 hours messing with a demo at Micro Center. I updated to the latest predator sense, turn cpu to max, undervolted with xtu, but still get power limit throttling and terrible scores in cinebench while the processor is only around 80C. Cinebench scores just over 800. Acer in the other post said "this is just how these processors were designed".

This makes no sense. The Asus Zephyrus will thermal throttle at 95C because it has worse cooling, but still gets score of 1200ish because it doesn't thermal throttle as much as helios power throttles. 

So the pose below makes it sound like people think it's fixed. But it doesn't seem like it is to me, with the bad scores it still gets in cinebench. Or I'm misunderstanding.

Please help. Other than power throttling, this laptop is exactly what I'm looking for. And is only $1700 right now.

Past post: https://community.acer.com/en/discussion/550260/how-do-i-reduce-power-limit-throttling-and-current-limit-throttling-on-my-8750h-cpu#latest

sri369

I do not understand why you would want to go by benchmark scores; i do understand it is to gauge n show and all that, but then in all practicality, if you have an optimized system where you don't get the needed performance, that's when you have an issue.

I have a G3-572 - i7 7700 and GTX 6600 and I get 60 FPS sustained in all the AAA games I play - cos i capped at 60 FPS with vsync on. And temps are around 60-70, max 75. Pretty happy.

Check out this user benchmark score: https://www.userbenchmark.com/UserRun/10977437
I had gotten that 'cos someone asked me for it. And in heaven benchmark with all settings to extreme, including tessellation to extreme, I got an average of 62+ FPS at full HD full screen.
What more could one expect, right?

And not one instance of power throttling anywhere, even when i have been playing for over 8 hours at a stretch.

One more thing, the laptops for demos never... NEVER.... are optimized! They are at factory shipped settings with some demo app on display. Those people won't take the kind of time nor patience to fine tune.. cos well... they aren't exactly Acer employees trying to sell their product (neither am I for that matter).

And since you mentioned MicroCenter... it has a 15 return window / 30 day replacement window. Use for a few weeks and get it replaced with what you like... IF you didn't like the Predator.