Hi Guys I have an Aspire Z3-715 All in one & my system freezes up in the bios utility

RKWestphal
RKWestphal Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi Guys I have an Aspire Z3-715 All in one & my system freezes up in the bios utility to the point where I have to put the system off at the main power switch & back on again. then every time I power the system on it freezes as the Acer logo appears & you can do nothing about it other then continuously restarting until it decides to go in to windows

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited November 2018
    Hi RKWestphal,
    Please try these basic steps to see if it fixes the freezing issue in your all in one.
    1)Power drain.
    Press and hold power button to shut down computer.
    Carefully take out all the cables connected to the computer.
    Then press and hold down the power button for about 30 seconds.
    Ones done, connect back all the cables.But don't start computer up.Follow the next steps.
    2) Bios defaults. Now press the power button one time and immediately start tapping delete key 10-15 times to enter the BIOS.
    Ones in BIOS press F9 key 1 time and hit enter.
    Hit F10 key one time and hit enter.
    This will restart computer.
    Please let me know if the issue is resolved by doing this.Because if the computer still freezes then we will have to go to safe mode and disable fast start up






    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon