a315-41g-r4bw laptop screen no light

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djaypotz
djaypotz Member Posts: 1 New User
edited February 16 in 2018 Archives
hi guys
can you help me with this one aspire 3 amd ryzen 5 model A315-41G-R4BW 
when i touch to move up or down my screen laptop the light is turning of but when i put a flashlight on my screen still working but no light...
what should i do please help me with this one..

thank you in advance

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    Hi @djaypotz,

    So your says that the display is not showing light but when you put your flashlight you can see the display in dim light? If so then the back light on the system is dead. you should take it to the local tech or acer support. Its a hard ware issue.
    Accept if its Helpful.   B)