No Chromecast on Chrome OS for Acer Chromebook Spin 15

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markbyrn
markbyrn Member Posts: 2 New User
edited March 22 in 2018 Archives
I got a new Acer Chromebook yesterday (model CP315-1H) and for some bizarre & unknown reason, when I try to cast from the Chrome OS browser or any Chrome app, it can't find my Chromecast devices (3 of them - ultra, audio, regular).  Oddly enough, when I installed Android apps on the Chromebook such as YouTube or Spotify, it had no problem at finding the Chromecasts.  So what's the secret to finding the Chromecast from Chrome OS itself?  I talked to Google Support last night and they had no clue.  Of course I tried the usual simple solutions such as updating the Chrome OS, resetting the router, using the same network, etc.  

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  • markbyrn
    markbyrn Member Posts: 2 New User
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    I resolved the issue by doing a Powerwash