screen brightness and fan issue

dkets91
dkets91 Member Posts: 12

Tinkerer

edited November 2023 in 2018 Archives
Hey guys, my first post here.

Got a question, my acer predator has been doing weird lately, my screen was busted and fixed now but my screen brightness wont change (its at max so cant lower it or anything) and my fans just keep blowing for the smallest thing, like just starting up, putting netflix on, etc..
Are there any solutions for this? Thanks in advance guys!

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Dkets91,
          Please uninstall and reinstall the display drivers and check if you can change brightness after that.
    Follow these steps.
    1) Press the windows logo key+ X( on your keyboard together)
    2) This will bring up a box. From left panel,click on Device manager.
    3) In device manager click on arrow by the side of Display drivers. Then right click on battery driver and choose uninstall( Make sure you uncheck the box that says delete driver, if that is checked)
    4)Then restart the computer to get a fresh driver installed.

      Now if screen is still bright.
    Select Start , choose Settings , then select System > Display. Under Brightness and color, move the Change brightness slider to adjust the brightness. .
    Let me know if this fixes the issue

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    dkets91 said:
    Hey guys, my first post here.

    Got a question, my acer predator has been doing weird lately, my screen was busted and fixed now but my screen brightness wont change (its at max so cant lower it or anything) and my fans just keep blowing for the smallest thing, like just starting up, putting netflix on, etc..
    Are there any solutions for this? Thanks in advance guys!
    dkets91 
    Please try these options one by one and check after each option. 
    >>Use the Hardware & Devices Troubleshooter 
    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down & Click Hardware & Devices > Click Run the Troubleshooter & follow on-screen directions > Restart the computer after troubleshooting is completed 

    >>Right click on battery icon in Task bar > Power options > Change plan settings > Change advanced power settings > Expand Display > Locate the values under Display brightness, Dimmed display brightness and Enable adaptive brightness > Change each of these to the settings you wish, then click the "Apply" button and finally the "OK" button > You should be good.

    >>If still unable to adjust the brightness try this...
    Use the computer's search and in the box type "Type Task Scheduler" (no quotes).
    Right click on "Task Scheduler" in the list and then select the "Run as administrator".
    Now go into the following folders... on the left of the window... "Microsoft", then "Windows", next "Display" and finally "Brightness".
    Here you want to double-click on "BrightnessReset" to open its Properties.
    Go to the "Triggers" tab and select the “At log on” trigger.
    Next click the “Edit” and see if the "Enabled" radio button is checked
    Now click on the radio button to clear it.
    At last you can click "OK" on the Edit trigger page and then click "OK" on the Properties page.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    You say your screen got busted and "it got fixed".
    Did you happen to install B156HTN05.1?

    If so that one doesn't allow hardware/brightness controls.

    You can try using the software RedShiftGUI to change brightness if your panel doesn't support the Predator's hardware. 
    - Hotel Hero
  • dkets91
    dkets91 Member Posts: 12

    Tinkerer

    Thanks for the help so far, 

    I tried the drivers but when going to windows + x it shows me the laptop in device manager but then I dont see Display drivers, only battery, monitor, and many more but not the one like you mentioned @Kamalika so don't know what to do about that.

    @Sharanji ,
    Did step one, the troubleshooter one, it couldn't identify the problem so I guess there is a problem there if it says that right? 
    step 2 of the battery icon right click, did everything but then on display only got " turn off display after.. " and " enable adaptive brightness " which are two options on on, tried off but nothing.. 
    Step 3 also all steps done and the last one, there ain't not display folder.. It is like all the steps you mentioned like @kamalika the last one is like gone or changed.. 

    @Red-Sand A friend fixed it but just the screen, he didn't instal anything extra so far I know of, just some extra software.. Couldn't find the RedShift£GUI you mentioned.. 

    So so far no solutions.. Weird right? I don't understand what is wrong or missing, Should I reinstal some drivers from the acer webpage or any other things you guys might suggest? It gets annoying at night time the huge brightness flashing in your eyes haha

    Anyways, thanks for your help so far guys, hope we can find a fix to this together
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited October 2018
    Hi dkets91,
    Thanks for your response. looks like the display driver is missing in your computer. Please download the display driver by going to acer support site.
    Go to http://www.acer.com/worldwide/support/
    Then choose your country.
    Ones in this page click on support to top of the page and choose drivers and manuals from left pane.
    Now put in your computer's snid and click find.
    Click on drivers and look for display drivers. Click the download button and download that for your computer.
    After that is done, please let me know if your issue is resolved.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • dkets91
    dkets91 Member Posts: 12

    Tinkerer

    Thanks @Kamalika
    No Display Drivers where found there aswell only the following
    Audio, Lan, Card Reader, VGA, two of them drivers, Serial IO, Chipset, and some more that I guess I don't need
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi dkets91,
    Can you please help me with your computer's Model number.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • dkets91
    dkets91 Member Posts: 12

    Tinkerer

    Sure @Kamalika

    It is an Acer Predator g9-591, that is the number right?
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Dkets91,
     That is correct model number. Please give me few minutes to check this model in order to help you

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Dkets91, 
    Under drivers please choose the VGA driver. That is the display driver for your laptop. Choose to download the Intel or NVIDIA depending on your sub model and download it. Let me know if that worked.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • dkets91
    dkets91 Member Posts: 12

    Tinkerer

    It says I got newer versions installed of both, should I replace them for an older version then?
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi dkets91,
    Thanks for your respond. Before doing that, can u please go to device manager and locate the VGA driver and uninstall and reinstall that first. If you have not changed the OS, then after that if issue does not resolve, try going back to the previous version. Please keep me posted. I hope this works for you.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Yeah man I run a Facebook group with 4200+ members and every so often someone installs that exact panel and tries to figure out hardware controls and noone has yet.

    Try the redshiftgui I just checked and someone posted it at least lets you control brightness from there and set macro keys.
    - Hotel Hero