Can't connect to internet

alanpollack
alanpollack Member Posts: 1 New User
edited August 2023 in 2018 Archives
I reset my Aspire laptop to factory setting, because it periodically went blank with Windows 7 running in full mode, but not in Safe Mode. Now it won't connect to internet, even though Settings shows I'm connected.

Answers

  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Are you able to connect to the Internet with an Ethernet cable?

    If you can get a wired connection, I vaguely remember having the same problem with my HP laptop running Windows 7 Home.  I'll have to take it out & see which dialog box option to change to enable a wireless connection.
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    My HP laptop is only on a wired connection now & not being configured for the wireless router, it is not possible to search for the Properties tab of the corresponding dialog box. Assuming that your device has been configured for your router, try this.  I vaguely remember having to go to the wifi connection Properties tab & manually enabling the wifi connection.