Loose Charge Port

Arcrurus874
Arcrurus874 Member Posts: 1 New User
edited August 2023 in 2018 Archives
Hi guys,
Basically my laptop is less than a year old Model Is ASPIRE E5 15.
The charge port is loose and I have had issues with charging for a while. I had to pull the charger in all kinds of directions etc and I now believe the charger is damaged too. I'm happy to replace that myself, however as the laptop is still in warranty I was just wondering if that would cover the charge port?

Laptop runs perfectly fine other than that issue and I've looked on the Internet and it does seem to be a common problem. 

Thanks. 

Answers

  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Page 3, 1 year Standard Warranty seems to indicate that the port would be covered  as a mail-in or carry-in option.  It would be advisable to speak with Customer service to double check.  Have your SNID handy.  It's on the back.  Note that Acer frowns on DIY projects & may tell you that doing so voids the warranty.