So my KG240 monitor wont turn on at all. Help

Fi2465
Fi2465 Member Posts: 1 New User
edited February 16 in 2018 Archives
There were already problems with the monitor when I got it but it was never an issue that affected it when it came to turning on. One day I went to go use it and the monitor wouldn’t turn on at all, I tried leaving it unplugged and plugging it back in. I tried holding the power button down, I even left it plugged in for a little while. None of it worked. What should I do?

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Fi2465,
       Please do a monitor self test to check if the monitor has any hardware issue. Steps to follow.
    Please remove all the cables from the monitor,including the power cable.
    Now press and hold down the power button for 30 seconds.
    Connect only the power cable alone. Then press the power button and check if there are any lights. Check if acer logo is coming up. If it is not, try checking with a different power cable if you have one. If still not powering on, this is a hardware issue. Please contact acer for warranty repair options.

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