I'm unable to open a winzip app onto my PC .

Shuker
Shuker Member Posts: 5 New User
edited March 1 in 2018 Archives
I've tried everything & it keeps coming up with " Attention ! The program installed on your PC is unavailable " ?    any advice welcome   kevskeys1@gmail.com 

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited September 2018
    Hi Shuker

    What is a Zip file extension?

    The Zip archive format makes it easier to send—and back up—large files or groups of files. A Zip file is a single file containing one or more compressed files, offering an ideal way to make large files smaller and keep related files together. The most popular compression format for Windows, Zip is commonly used for emailing and sharing files over the Internet. When you receive or download a Zip file, you need a way to extract or unpack it so you can access these files. WinZip, the world's most popular zip file opener, it is the fast and easy way to open your Zip files.

    Winzip Zip extractor

    How to open Zip files

    1. Save the .zip file extension to the desktop. If your compressed file was downloaded from a website, it may be saved in the Downloads folder in your Documents or user directory.
    2. Launch WinZip from your start menu or Desktop shortcut. Open the compressed file by clicking File > Open. If your system has the compressed file extension associated with WinZip program, just double-click on the file.
    3. Select all the files and folders inside the compressed file. Or multi-select only the files or folders you want to open by holding the CTRL key and left-clicking on them.
    4. Click 1-click Unzip and choose Unzip to PC or Cloud in the WinZip toolbar under the Unzip/Share tab.
    5. Choose the destination folder to place the extracting files and click "Unzip" button.
    6. Find your extracted files in the destination folder.

    Open Zip files on Windows or Mac

    • WinZip 22
    • Windows 10
    • Windows 8
    • Windows 7
    • Windows Vista
    • Windows XP
    • Internet Explorer 8 or later
    • WinZip Mac 6.5
    • Mac OS X 10.8, 10.9, or 10.10
    • Intel 64-bit processor
    • Supports Apple Retina Displays

      How to search for your WinZip application install file


      To find your downloaded WinZip application install file, please see the instructions below that are correct for your version of Windows.

      Windows 10

      1. Click Start, then click File Explorer
      2. In the left pane of File Explorer, click This PC
      3. Type winzip in the Search This PC at the upper right of File Explorer (for other WinZip application install files just type wz)
      4. All files and folders having what you typed in the name will display as File Explorer finds them

      When your file displays, you can double click it to begin installing or right click the file and choose Open file location if you want. Let me know if issue is resolved.


    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Shuker
    Shuker Member Posts: 5 New User
    Kamalika  thanks for that .  I was doing all of those things & I always get " Attention! The Program Installed on your PC is Unavailable "   I've downloaded the same programme on my Toshiba laptop that also has windows 10 with no problem ? 
  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    Try downloading 7-Zip instead.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    Hi Shuker,
    Open file manager, highlight the zip file, right click then click "Open With"->More Apps->scroll down to end of list->click "Look for another app on this PC"->then search or locate the file.
    Let me know if you could open the zip file by this.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!
  • Shuker
    Shuker Member Posts: 5 New User
    Thanks for all your help , unfortunately what ever I do it unzips  ,Asks me what language I want it in & starts to proceed but always comes up with "This program is unavailable on this PC"
  • Shuker
    Shuker Member Posts: 5 New User
    Winzip says it's an unsafe source & advises that I don't open it & won't leyt me go any further .
  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    Sounds like it might not be a real winzip app, or it's a self extracting piece of malware. What file is it and where did you get it?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Shuker
    Shuker Member Posts: 5 New User
    It's down loaded from a company called Silca   " Silca-srs"   stands for Silca remote service , It works fine on my Toshiba laptop that also has windows 10 ?
  • billsey
    billsey ACE Posts: 31,436 Trailblazer
    OK, I downloaded the same file. It's a zip file containing an exe file. The exe file is a self extracting zip file that creates the setup image and runs it. I didn't use Winzip however, I used the free program 7-Zip. What is the name and size of the file you downloaded? Mine is srs.zip and is 44,869,725 bytes in size (you can see that in Properties).

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.