My Acer E5-523-99MC has a virus, corrupt MBR , unable to factory reset, BOOT access NO

DeepakJain
DeepakJain Member Posts: 1 New User
edited August 2023 in 2018 Archives
I do not have a Recovery CD or USB either. 
Unake to reset from Alt+F10 too.
How can i get a Clean Install of WIN 10 retaining the license too, 

Answers

  • In order for the alt + f10 command to work, the d2d recovery feature must be active in bios:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    edited September 2018
    Two methods:

    1) create recovery medium from these webpages.  If you had a digital license, it may not be necessary to enter the product key during the reinstall (try pressing Skip when asked for the key).  Here's the product key webpage.  If you do need the key, they are really cheap on eBay.  The Windows 10 Home version is currently sold out, so the Windows 10 Pro is available for about $2.61 (£1.99).  After paying, the seller emails the key to you. This method is probably faster.

    2) Acer will ship you a recovery medium (this service is not free & it takes 2 or more days) if you provide the SNID at 
    this website.  The SNID can be found on the back cover of the device & it looks like this:


    To prevent future panic attacks, create a system image with all your files & personalizations with this this tutorial.