Is 144 Hz Acer Monitor incopatible with Acer Predator Helios 300 N17C1, it has NVIDIA GeForce GTX 1

MASER2018

Is 144 Hz Acer Monitor incopatible with Acer Predator Helios 300  N17C1, it has NVIDIA GeForce GTX 1060-6GB, 60Hz Monitor?
Found this on GEFORCE forum "If you run a dual monitor setup in Windows 10 with a 144hz+ monitor and a secondary monitor that runs at 60hz you cannot take advantage of the 144hz+ refresh rate without stuttering.Neither Microsoft nor Nvidia have addressed the problem..."
Wish to help my son who is disappointed at the 144 Hz screen he received as a gift. saying it lags whatever he plays: Fortnite etc.
CHecked on the Internet, but couldn't find other than change Monitor, but would problems remain > 144 Hz? unclear …
Asked in a store who said change the graphic card … too hard for me.
Please if you have any suggestion that requires no part changing, but still improves the situation, it would be highly appreciated!
Could PredatorSense CPU Core Clock settings change the situation? It is on "Normal" now.

christy1

Hi @MASER2018,

What cable your using for the unit.?To get 144hz you need to use a DisplayPort cable or a DVI cable.
go to monitor menu and change the input setting. Try to check in dp cable as well. Check the below steps.

• In order to get out of factory mode you press the menu key twice while it is on, then power off and back on.
• Disconnect the video cable and reconnect.
• Unplug power from the monitor for 15 minutes and plug power back in.

Try to Click the Start button, and then click Control Panel. In the Control Panel window, click Adjust Screen Resolution under Appearance and Personalization. On the Screen Resolution page, click the Advanced settings link. Click the Monitor tab and select 60Hz for the optimum refresh rate of your monitor. Note: your computer graphics should be compatible for the 144hz.