Why is my display screen just black?

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Answers

  • Jess125
    Jess125 Member Posts: 14

    Tinkerer

    The power light lights up but the screen is just blank
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited September 2018
    I was helping another user and I ended up putting the answer here!
    The screen problem is blank, it may be because of the ribbon cable or the monitor that has a problem! Is your notebook under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • wis
    wis Member Posts: 713 Seasoned Specialist WiFi Icon
    Never mind about the inverter for the Light Emitting Diode (LED) Displayif nothing is visible with a strong light in front of the screen.

    Test in this order:
    1) @ 3:00 connect to another working monitor.
    2) @ 4:40 discharge all electrical power & re-connect with the power adapter.
    3) @ 6:25 check the RAM stick.  Unfortunately in the ES15-512 reaching the RAM slot requires disconnecting the keyboard & mice ribbons, blank DVD, hard drive, battery, Wifi & fan.  This is not for the faint of heart.  If the RAM does not need re-seating, it will require replacement.  Here is the video.

    If 1 & 2 don't work, you'll need professional assistance.