My wife has an ACER Nitro 5 that she uses infrequently. She keeps it on the charger all the time.

edofchesapeake
edofchesapeake Member Posts: 1 New User
edited November 2023 in 2018 Archives
My wife has an ACER Nitro 5 that she uses infrequently.  She keeps it on the charger all the time.  She tried to use it yesterday but it will not power up at all.  What's the deal?

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon

    Hi @edofchesapeake,

    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. 

    Related image

    Turn on the unit and keep tapping the F2. you will get a Bios screen, 

    >> Press F9 for load default settings-> select the Yes.

    >>Press F10 for saving the settings.-> select the Yes. your computer will restart. 

    Hope this will help you.


    https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset - battery reset


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