ACER ASPIRE 5742G will Freeze and restart then get stuck on ACER splash screen

stangman_11

What is happening is every so often, I get a blue screen stating "KERNAL SECURITY CHECK FALURE" at this point the computer restarts than gets stuck on the ACER splash screen. The problem is very random yet will usually experience the problem at least once a week. Once stuck on the ACER splash, I will restart. at this point the computer will either restart with no problem or continue to boot to the splash screen until I disconnect everything from the computer and remove the battery for a minute. Then it usually fires back up. It is very annoying.

Things to Note:

Specs are typical of the 5742G as far as processor and video card

I have done the following

Installed windows 10-64it

run a Samsung SSD

replaced CD rom with hard drive caddy/ 1 TB HDD  

8 GB of ram

Updated BIOS to latest version

Computer passed memtest 86

Any help would be appreciated

TECH_MAN

Hi @stangman_11

Windows logo key and R at the same time to invoke a Run command. Type mdsched.exe in the run box and press Enter. 

2) You could choose Restart now and check for problems(recommended) to check the status of your memory card right now, or choose Check for problems the next time I start my computer if you are too occupied now. 

3) You will be seeing this page showing the progress of the check and number of passes it will run on memory.

If you don’t see any error here, it’s likely that your memory card is not causing any issues. If error is detected, it is suggested that you exchange the current memory card for a new one.

4: Scan Hard Disk for Error 

Another cause of this blue screen error is faulty hard drive. You should check if you need to get your hard drive replaced: 

IMPORTANT: Please make sure you have closed all open programs and files before your disk check.

1) On your keyboard, press the Windows logo key and E at the same time. Click This PC. 

2) Right-click the hard drive that you want to check and click Properties.

3) Go to the Tools tab and click Check option.

4) If your hard disk drive is problem free, you will see the notification like this:

If you don’t see this notification, please consider buying a new hard disk drive to get this problem solved. 

stangman_11

I Tired all listed above and there were no errors detected on either scan. Problem only seems to happen when the computer is in Idle for long periods of time. I has never done it when im using it. I keep it plugged in an on about 95% of the time.