Cpu always at full speed or near full speed

[Deleted User]
[Deleted User] Posts: 0 Newbie
edited November 2023 in 2018 Archives
Hello i have bought this model
Acer logo

Acer Predator Helios 300 (PH315-51-53MU).


Why in the hell is the Cpu always at hgh speed when plugged? even at idle it is at 3,4ghz up to 3,9ghz when unplugged it is at 2,3ghz around. This is all by default! Energy settings are balanced. min. 5% max are at 100% at both plugged and unplugged.

this is annoying as hell since its always plugged for me because im gaming with it but why is it at surfing or on desktop at almost 4ghz ? mind boggling. while i game it is at constant 3,904 mhz sometimes at 4ghz. but never below.

so tell me please how to get it right when plugged and in idle or just surfing. Acer really thought this is clever? at default?

and im sorry for the bad english i hope its understandable. but in other languages the forum is pretty much dead.

i hope you can help since im otherwise very pleased with it. But if  cant change that i will send it back pure and simple. i dont want fans hearing just because its plugged and on full speed while surfing what did they smoke?

«1

Answers

  • Did you put it in balanced mode? Disable quick startup and test! Try to put the minimum performance at 5% and the maximum at 99% to see if it works!
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  • MrGrudev
    MrGrudev Member Posts: 86 Fixer WiFi Icon

    The possible reasons ( but not limited to) are:
    1. Using maximum performance/ultimate performance power mode.
    2. Balanced mode, with slider set to maximum performance.
    3. Using undervolting software like Throttlestop and setting the Speedshift to 0.
  • It may be that some power management software is interfering with these settings!
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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    It is balanced, it was not on start idk whay anyone would prefer high performance they shipped it with that. so what should i do? i guess sending back. 99% did nothing and i dont want to loose perf while gaming obviously. Throttlestop doesnt work anyways either have to always click after every restart on it for aplying.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited September 2018
    how to disable quick start up theres no option for it hy is in enabled in the first place? XXXX?

    [Post edited to remove inappropriate or personal content -Acer-Manny]


  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    idk if its balanced not showing it either only saying its recommended heres not working anything
  • You should disable quick startup in power options! This is just a test! Now if you have a ssd, you should disable it permanently!

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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    i dont have that options.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited September 2018
    msi afterbruner is not working either ......XXXXXXX

    [Post edited to remove inappropriate or personal content -Acer-Manny]


  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited September 2018
    To enable quick startup of the power options, go into the cmd as administrator and enter this command: powercfg /hibernate on
    Then disable the power options and restart the computer and test! Also try with fastboot enabled!

    Try this too: go into settings, update and security, troubleshoot, turn on / off and click on run troubleshooting:


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    what is a cmd
  • Right-click the start menu:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Wait a moment i deleted throttlestop and msi afterburner now it fluctuates from 1,5ghz to 3,9ghz BUT NOW i cant undervolt the cpu :(
  • Why are you using an MSI program on an Acer notebook? Maybe he's causing this problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited September 2018
    egydiocoelho schrieb:
    Why are you using an MSI program on an Acer notebook? Maybe he's causing this problem!
    You cant be serious? this is the XXXXXXXXX i have ever heard. you ever heard of undervolting....lol get of here you have no clue

    [Post edited to remove inappropriate or personal content -Acer-Manny]


  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    dude thinks i can read spanish xD
  • Yes! I know what undervolting is! It really was a stupid question!
    There are some settings in this program that are interfering with the power options of windows!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    egydiocoelho schrieb:
    Right-click the start menu:


  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited September 2018
    egydiocoelho schrieb:
    Yes! I know what undervolting is! It really was a stupid question!
    There are some settings in this program that are interfering with the power options of windows!
    lol since when i had never a problem with it on the destop not to mention here works nothing as i want it. NOTHING. so i cant undervolt cant even change energy stuff nothing will send it back acer XXXXXXXXX. since guys here have obvusly no clue about stuff for gaming laptops yet commenting like champs

    [Post edited to remove inappropriate or personal content -Acer-Manny]


  • Make sure the throttlestop program interferes with the power options, leaving the afterburner msi uninstalled! If the problem still remains, then throttlestop is changing power option settings!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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