Wont start

Lufn
Lufn Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hi 
My laptop is helios 300 i7/1060 GPU/ 17 in . It wont start i try to charge it and reset the battery i have it less than 2 weeks and idk how to solve it . 

Answers

  • Can you tell me the exact model of the notebook? Example: v3-571!
    First try resetting the battery again as follows:
    a) unplug the notebook from power, turn the notebook, and then press the battery hole for five seconds;

    b) leave the notebook off for five minutes;
    If this does not resolve, it may be because of the power interrupt button that should not be properly pressed! To verify this, do the following:
    a) open the memory compartment and check if there is any button similar to the following:

    b) then put some layers of insulation tape in the compartment that presses this button:

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