acer one 10 s1002 starting problem

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allanclarence
allanclarence Member Posts: 2 New User
edited March 4 in 2018 Archives
 Acer one 10 s1002: charged it over night : went to boot up came on showed a battery emblem on screesbattery red then shutof fchecked battery charger okay tries the on -sound button boot no help

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    allanclarence 
    It seems that the battery is fully drained out. The charger is not able to power the device. Please plug the charger in another walloutlet.
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer.
    If the charger is working fine, you may contact a local technician to physically check the laptop or contact Acer support in your region and check fo further options to fix the laptop.
    Acer Worldwide support : http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Options
    allanclarence 
    It seems that the battery is fully drained out. The charger is not able to power the device. Please plug the charger in another walloutlet.
    The easy option to isolate the issue is by swapping the charger for another, or trying this charger on another device.  You can also check the adapter using a multimeter. Plug in the adapter. Wrigle the cable and check the adapter. Make sure it's putting out the rated voltage. If you see voltage or amperage that jumps around from high to low a high,  Ditch that adapter immediately. Please use only a OEM adapter, not third party. You can get a replacement adapter from Acer.
    If the charger is working fine, you may contact a local technician to physically check the laptop or contact Acer support in your region and check fo further options to fix the laptop.
    Acer Worldwide support : http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • nallaflodur
    nallaflodur Member Posts: 1 New User
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    I got that problem solve thanks the charger wasn't putting out enough amps . got a more powerful amps 3.0 amps and let it charge overnight and now fully charged: