keyboard is not responding acer e5-523g-95nv (e15)

efan
efan Member Posts: 2 New User
edited August 2023 in 2018 Archives
anyone having similar issue keyboard not working? tried the filter key or even uninstall. no luck thou. anyone got any clue?? thanks

Answers

  • JackE
    JackE ACE Posts: 45,199 Trailblazer
    The KB ribbon cable may have come loose or may need to be reseated to its mainboard connector. Jack E/NJ

    Jack E/NJ

  • efan
    efan Member Posts: 2 New User
    thanks JackE. suddenly it started working today..
  • JackE
    JackE ACE Posts: 45,199 Trailblazer
    Probably weather-related. Possibly high humidity. If it happens again, you'll probably have to re-seat the KB ribbon into its mainboard connector a few times to clean its contacts. I usually release the slider that locks the ribbon bar to the connector and apply light finger pressure to the bar while slipping the ribbon contacts in and out a few times. Kind of hard to reach as there's not much room to maneuver your fingers due to the short KB ribbon. Jack E/NJ

    Jack E/NJ