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Acer Aspire E5-573G-51M2 - Camera not working

2

FAQ & Answers

  • Pleasehelpcamera11Pleasehelpcamera11 Member Posts: 1 New User
    Hi, I can't get my camera to work either. I have followed the Dxdiag instructions and the top bit saysTime of this report: 4/3/2020, 12:47:23
                 Machine name: DESKTOP-6J2KQKI
                   Machine Id: {90CD20DB-A3E3-4AC5-A714-C3E1F982B251}
             Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: NC-E5-573-33LX
                         BIOS: V1.37 (type: UEFI)
                    Processor: Intel(R) Core(TM) i3-5005U CPU @ 2.00GHz (4 CPUs), ~2.0GHz
                       Memory: 4096MB RAM
          Available OS Memory: 4012MB RAM
                    Page File: 4172MB used, 2910MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 96 DPI (100 percent)
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
     DirectX Database Version: Unknown
               DxDiag Version: 10.00.18362.0387 64bit Unicode

  • pennineviewpennineview Member Posts: 2 New User
    Add me to the list of those whose camera doesn't work.  I've used it before although it's been a while, but it's not working now - right in the middle of the Covid lockdown :-(

    Have gone into Device Manager.  Under 'Camera' it lists 'HD webcam'.  I've checked the drivers which are apparently up to date.

    In Settings, apps are allowed to access my camera.

    Here is my error message:


    Really important to be able to connect to people face to face at a time like this.
  • pennineviewpennineview Member Posts: 2 New User
    As an update, I use Windows 10 and the Windows Camera App is working fine with the built-in Acer webcam (click the windows icon in your system tray then type in Camera App if you don't know where the app is).  So I know the web-cam is working, it's just not working with Acer's Crystal Eye software.
  • sudhir330sudhir330 Member Posts: 1 New User
    edited April 2020
    I'm having a similar problem with the camera.
    - Settings: all apps are able to use it
    - Device Manager: USB Boot working properly, latest driver already installed. Also thrown away and re-install by rebooting.
    - Camera app: 0xA00F4271<MediaCaptureFailedEvent> (0x80070018)
    - Windows Hello: We couldn't find a camera compatible with Windows Hello Face
    - DxDiag (nice feature, thanks!): Everything looks fine to me!?
    Thanks for any help!
    i have same error. if you find any solution can you text me
  • kyaintheskykyainthesky Member Posts: 1 New User
    I have exactly the same problem. There is obviously a camera there as I have had a couple of moments of streaky vision from it, but then it reverts to a black screen. There has been a couple of odd msgs saying the antivirus software is interrupting it. If anyone finds a solution it would be great.
  • KarpKarp Member Posts: 2,631 Guru
    When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera or your privacy settings don't allow camera access for some apps.

    Click on link bellow for further troubleshooting that might help fix the camera issue.


    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, [email protected].
  • Panchalboy163Panchalboy163 Member Posts: 3 New User
    System Information
    ------------------
          Time of this report: 5/2/2020, 23:30:17
                 Machine name: DEEPU
                   Machine Id: {DE9FAD51-67DD-4723-B421-A3785DB8EECD}
             Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: Aspire E5-574G
                         BIOS: V1.14 (type: UEFI)
                    Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
                       Memory: 8192MB RAM
          Available OS Memory: 8058MB RAM
                    Page File: 4431MB used, 4907MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 96 DPI (100 percent)
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
               DxDiag Version: 10.00.17763.0001 64bit Unicode




     Camera not working

  • Panchalboy163Panchalboy163 Member Posts: 3 New User
    System Information
    ------------------
          Time of this report: 5/2/2020, 23:30:17
                 Machine name: DEEPU
                   Machine Id: {DE9FAD51-67DD-4723-B421-A3785DB8EECD}
             Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: Aspire E5-574G
                         BIOS: V1.14 (type: UEFI)
                    Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
                       Memory: 8192MB RAM
          Available OS Memory: 8058MB RAM
                    Page File: 4431MB used, 4907MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 96 DPI (100 percent)
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
               DxDiag Version: 10.00.17763.0001 64bit Unicode




     Camera not working

    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: USB Boot
                   Category: Camera
               SymbolicLink: \\?\usb#vid_0bda&pid_5841&mi_00#6&f59e281&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
                   Location: Front
                   Rotation: 0
               Manufacturer: Microsoft
                 HardwareID: USB\VID_0BDA&PID_5841&REV_0103&MI_00,USB\VID_0BDA&PID_5841&MI_00
                 DriverDesc: USB Video Device
             DriverProvider: Microsoft
              DriverVersion: 10.0.17763.404
          DriverDateEnglish: 6/21/2006 00:00:00
        DriverDateLocalized: 21-06-2006 12.00.00 AM
                    Service: usbvideo
                      Class: Camera
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
                ProblemCode: No Problem
      BusReportedDeviceDesc: USB Boot
                     Parent: USB\VID_0BDA&PID_5841\2012
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: WdmCompanionFilter
                      Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
          ContainerCategory: n/a
              SensorGroupID: n/a
                       MFT0: n/a
                       DMFT: n/a
        CustomCaptureSource: n/a
      DependentStillCapture: n/a
         EnablePlatformDMFT: n/a
                  DMFTChain: n/a
     EnableDshowRedirection: n/a
         FrameServerEnabled: n/a
            AnalogProviders: n/a
                 ProfileIDs: n/a
  • RobKRobK Member Posts: 2 New User
    Acer-Karp said:
    When your camera isn't working in Windows 10, it might be missing drivers after a recent update. It's also possible that your anti-virus program is blocking the camera or your privacy settings don't allow camera access for some apps.

    Click on link bellow for further troubleshooting that might help fix the camera issue.


    Dear Acer-Karp,

    I'm glad you're willing to help us. I posted my camera diagnostics on March 18. The Windows Camera app does not work: 0xA00F4271<MediaCaptureFailedEvent> (0x80070018)

    I just followed all the steps mentioned on the Microsoft Support page, just to the point where it says: "If your camera still doesn’t work, look for help on the camera manufacturer’s website." So I'm hoping that Acer may step in and help me (and the others here who suffer from the same error.

    Could Acer please create a new driver for us?

    My current driver is 10.0.18362.815. There are no updates, and there is no possibility for a roll-back. More details in my earlier post here: https://community.acer.com/en/discussion/comment/807115#Comment_807115

    Kind regards,
    Rob
  • Suambaba2020Suambaba2020 Member Posts: 3 New User
    Same problem  My camera not working on my aspire VN7 792G. 
    I have done everything possible.  
    I need this camera to finish my project on character animator. 
  • Suambaba2020Suambaba2020 Member Posts: 3 New User
    Same problem  My camera not working on my aspire VN7 792G. 
    I have done everything possible.  
    I need this camera to finish my project on character animator. 
    I bought an external webcam and it is working. Could this be a hardware issue  
  • Rob12345Rob12345 Member Posts: 1 New User
    Hello
    I have an ACER Aspire F5-571-320G, circa 2 years old.
    Camera stopped working, so cannot use Skype, Zoom, etc. Have tried app permissions and firewall. All are ok. running DxDiag the system information shows me: 
    Video Capture Devices
    Number of Devices: 0

    Acer - please respond as many of us have the same problem and you are not providing the solution. Where/ how can we reinstall video capture devices?

    frustrated user :(
    I spent hours on this same issue on a Aspire E5-571P and would like to share how I fixed it.  After exhausting every software approach in this forum, I ran my hand around the monitor and noticed a lot of heat radiating from the upper left of the laptop screen.  I pulled off the bezel and the coating on the wire leading to the camera was very brittle and flaked away exposing a short.  I wrapped the wire with electrical tape and the camera came back to life. 

    I recommend this for anyone with the following symptoms:
    1. Your camera does not appear in device manager - anywhere
    2. You notice or recall heat radiating from around the top or left side of the monitor. 

    This image is looking down directly above the camera behind the monitor bezel.  The loop in the wire was exactly how I found it which I think makes it susceptible to a short.  I have since wrapped the exposed wire in electrical tape (using tweezers!) and problem solved.

      
  • lissliss Member Posts: 1 New User
    System Information
  • MomBuck6MomBuck6 Member Posts: 2 New User
    Camera app opens and light turns on but the screen is black..... HELP... it used to work and I can't rollback, i've uninstalled and reinstalled...what else can I do?

    System Information
    ------------------
          Time of this report: 5/19/2020, 10:45:29
                 Machine name: MOMSPC
                   Machine Id: {A25D8053-70E0-4FAA-9850-CF4AFD45A671}
             Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: Aspire R7-571
                         BIOS: V2.09 (type: UEFI)
                    Processor: Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz (4 CPUs), ~1.8GHz
                       Memory: 6144MB RAM
          Available OS Memory: 5960MB RAM
                    Page File: 2760MB used, 4158MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 120 DPI (125 percent)
           System DPI Setting: 120 DPI (125 percent)
              DWM DPI Scaling: UnKnown
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
     DirectX Database Version: Unknown
               DxDiag Version: 10.00.18362.0387 64bit Unicode

    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: SPCA2082 PC Camera 
                   Category: Camera
               SymbolicLink: \\?\usb#vid_1bcf&pid_2082&mi_00#7&36361b70&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
                   Location: Front
                   Rotation: 0
               Manufacturer: Microsoft
                 HardwareID: USB\VID_1BCF&PID_2082&REV_0100&MI_00,USB\VID_1BCF&PID_2082&MI_00
                 DriverDesc: USB Video Device
             DriverProvider: Microsoft
              DriverVersion: 10.0.18362.815
          DriverDateEnglish: 6/21/2006 00:00:00
        DriverDateLocalized: 6/21/2006 12:00:00 AM
                    Service: usbvideo
                      Class: Camera
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
                ProblemCode: No Problem
      BusReportedDeviceDesc: SPCA2082 PC Camera 
                     Parent: USB\VID_1BCF&PID_2082\6&18955c47&0&3
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: WdmCompanionFilter
                      Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
          ContainerCategory: n/a
              SensorGroupID: n/a
                       MFT0: n/a
                       DMFT: n/a
        CustomCaptureSource: n/a
      DependentStillCapture: n/a
         EnablePlatformDMFT: n/a
                  DMFTChain: n/a
     EnableDshowRedirection: n/a
         FrameServerEnabled: n/a
            AnalogProviders: n/a
                 ProfileIDs: n/a
  • MAIZATULMAIZATUL Member Posts: 2 New User
    edited June 2020
    I DONT KNOW WHY.. I CANNOT USED MY CAMERA.. IM ACER E5 474 USER.. please help me in fixing this
    VIDEO CAPTURE DEVICE
     
    System Information
    ------------------
          Time of this report: 6/15/2020, 17:28:04
                 Machine name: LAPTOP-0UA7NPV9
                   Machine Id: {7ED244B6-5757-438A-80FA-A07D127E531B}
             Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: Aspire E5-474G
                         BIOS: V1.04 (type: UEFI)
                    Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
                       Memory: 8192MB RAM
          Available OS Memory: 8098MB RAM
                    Page File: 5034MB used, 4343MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 96 DPI (100 percent)
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
     DirectX Database Version: 1.1.5
               DxDiag Version: 10.00.18362.0387 64bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
          Display Tab 2: No problems found.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
  • MAIZATULMAIZATUL Member Posts: 2 New User
    please help me.. i cannot used my camera.. i open The apps.. and the green light is on.. but the screen is black..  in dont know why...


    System Information
    ------------------
          Time of this report: 6/15/2020, 17:28:04
                 Machine name: LAPTOP-0UA7NPV9
                   Machine Id: {7ED244B6-5757-438A-80FA-A07D127E531B}
             Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: Aspire E5-474G
                         BIOS: V1.04 (type: UEFI)
                    Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz (4 CPUs), ~2.4GHz
                       Memory: 8192MB RAM
          Available OS Memory: 8098MB RAM
                    Page File: 5034MB used, 4343MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 96 DPI (100 percent)
           System DPI Setting: 96 DPI (100 percent)
              DWM DPI Scaling: Disabled
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
     DirectX Database Version: 1.1.5
               DxDiag Version: 10.00.18362.0387 64bit Unicode

    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: HD WebCam
                   Category: Camera
               SymbolicLink: \\?\usb#vid_0bda&pid_57cc&mi_00#6&22cc018c&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
                   Location: Front
                   Rotation: 0
               Manufacturer: Microsoft
                 HardwareID: USB\VID_0BDA&PID_57CC&REV_0004&MI_00,USB\VID_0BDA&PID_57CC&MI_00
                 DriverDesc: USB Video Device
             DriverProvider: Microsoft
              DriverVersion: 10.0.18362.815
          DriverDateEnglish: 6/21/2006 00:00:00
        DriverDateLocalized: 21/6/2006 12:00:00 AM
                    Service: usbvideo
                      Class: Camera
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
                ProblemCode: No Problem
      BusReportedDeviceDesc: HD WebCam
                     Parent: USB\VID_0BDA&PID_57CC\200901010001
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: WdmCompanionFilter
                      Stack: \FileSystem\aswSnx,\FileSystem\aswSnx,\Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
          ContainerCategory: n/a
              SensorGroupID: n/a
                       MFT0: n/a
                       DMFT: n/a
        CustomCaptureSource: n/a
      DependentStillCapture: n/a
         EnablePlatformDMFT: n/a
                  DMFTChain: n/a
     EnableDshowRedirection: n/a
         FrameServerEnabled: n/a
            AnalogProviders: n/a
                 ProfileIDs: n/a
  • ShailjaShailja Member Posts: 1 New User
    TECH_MAN said:
    Hi Diamar,

    To check camera privacy settings:

    1) Click Start

    2) Click settings

    3) In search box in upper right, type "webcam"

    4) Click "Webcam privacy settings"

    5) Check that "Let apps use my camera" toggle is On

    If it's on, check out this troubleshooting document and see if you can resolve your issue:

    http://windows.microsoft.com/en-us/windows-10/fix-windows-camera-app-problems-with-pc-cameras

    To run a DxDiag Report:

     

    1. Press Window + R key

    2. Type "DxDiag"

    3. Let the tool run, once progress bar on left completes, click "Save All Information"

    4. Save that file somewhere you can find it easily.

    5. Double click the saved DxDiag file, it should open in Notepad

    6. Copy the top section "System Information" and paste into a reply on this thread

    7. Press Ctrl-F and in find dialog, type "Video Capture Devices"

    8. Please copy and paste the information contained under the "Video Capture Devices" section to this thread.

    "Hit like if its Helpful to you"
    ------------------
    System Information
    ------------------
    Time of this report: 6/17/2020, 09:40:38
           Machine name: JOSHI
       Operating System: Windows 7 Enterprise 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045)
               Language: English (Regional Setting: English)
    System Manufacturer: Acer
           System Model: Aspire E5-573
                   BIOS: InsydeH2O Version 05.04.45V1.15
              Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (4 CPUs), ~2.2GHz
                 Memory: 4096MB RAM
    Available OS Memory: 4016MB RAM
              Page File: 3953MB used, 4077MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode

    It is saying "Cannot find Video Capture Devices"
  • tanbhag101tanbhag101 Member Posts: 2 New User
    ------------------
    System Information
    ------------------
          Time of this report: 7/11/2020, 21:04:50
                 Machine name: TANUSH
                   Machine Id: {A8422C7B-7FCD-492F-AB00-D91A2C089350}
             Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
                     Language: English (Regional Setting: English)
          System Manufacturer: Acer
                 System Model: Predator G3-571
                         BIOS: V1.10 (type: UEFI)
                    Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
                       Memory: 16384MB RAM
          Available OS Memory: 16268MB RAM
                    Page File: 6233MB used, 12977MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 120 DPI (125 percent)
           System DPI Setting: 120 DPI (125 percent)
              DWM DPI Scaling: UnKnown
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Supported
     DirectX Database Version: 1.1.5
               DxDiag Version: 10.00.18362.0387 64bit Unicode
  • tanbhag101tanbhag101 Member Posts: 2 New User
    ---------------------
    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: USB Boot
                   Category: Camera
               SymbolicLink: \\?\usb#vid_0bda&pid_5841&mi_00#6&f59e281&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
                   Location: Front
                   Rotation: 0
               Manufacturer: Realtek
                 HardwareID: USB\VID_0BDA&PID_5841&REV_0103&MI_00,USB\VID_0BDA&PID_5841&MI_00
                 DriverDesc: Realtek PC Camera Driver
             DriverProvider: Realtek
              DriverVersion: 10.0.18362.20133
          DriverDateEnglish: 2/13/2020 00:00:00
        DriverDateLocalized: 13-02-2020 00:00:00
                    Service: usbvideo
                      Class: Camera
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
                ProblemCode: No Problem
      BusReportedDeviceDesc: USB Boot
                     Parent: USB\VID_0BDA&PID_5841\2012
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: WdmCompanionFilter
                      Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
          ContainerCategory: n/a
              SensorGroupID: {78DCB7D0-33EA-458B-B98A-56E9A3A40B50}
                       MFT0: n/a
                       DMFT: {09824200-9A44-4B06-8C74-92D99E09B435}
        CustomCaptureSource: n/a
      DependentStillCapture: n/a
         EnablePlatformDMFT: n/a
                  DMFTChain: {09824200-9A44-4B06-8C74-92D99E09B435}
     EnableDshowRedirection: False
         FrameServerEnabled: n/a
            AnalogProviders: n/a
                 ProfileIDs: n/a

  • miwa1900miwa1900 Member Posts: 1 New User
    My camera is also black. After reset the system, no change.

    System Information
    ------------------
          Time of this report: 7/23/2020, 10:51:00
                 Machine name: LAPTOP-CKU3T33A
                   Machine Id: {CBA8D3C2-AB9E-41BB-A752-F56AB092C8DF}
             Operating System: Windows 10 ???????? 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
                     Language: Russian (Regional Setting: Russian)
          System Manufacturer: Acer
                 System Model: Aspire A515-54
                         BIOS: V1.07 (type: UEFI)
                    Processor: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz (8 CPUs), ~1.8GHz
                       Memory: 8192MB RAM
          Available OS Memory: 8040MB RAM
                    Page File: 4638MB used, 5320MB available
                  Windows Dir: C:\WINDOWS
              DirectX Version: DirectX 12
          DX Setup Parameters: Not found
             User DPI Setting: 120 DPI (125 percent)
           System DPI Setting: 120 DPI (125 percent)
              DWM DPI Scaling: UnKnown
                     Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
     DirectX Database Version: 1.0.8
               DxDiag Version: 10.00.19041.0084 64bit Unicode

    ---------------------
    Video Capture Devices
    Number of Devices: 1
    ---------------------
               FriendlyName: HD User Facing
                   Category: Camera
               SymbolicLink: \\?\usb#vid_0408&pid_a061&mi_00#6&f66e2a4&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
                   Location: Front
                   Rotation: 0
               Manufacturer: ??????????
                 HardwareID: USB\VID_0408&PID_A061&REV_0004&MI_00,USB\VID_0408&PID_A061&MI_00
                 DriverDesc: USB Video Device
             DriverProvider: Microsoft
              DriverVersion: 10.0.19041.1
          DriverDateEnglish: 6/21/2006 00:00:00
        DriverDateLocalized: 21.06.2006 0:00:00
                    Service: usbvideo
                      Class: Camera
              DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
                ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
                ProblemCode: No Problem
      BusReportedDeviceDesc: HD User Facing
                     Parent: USB\VID_0408&PID_A061\5&1ed58749&0&5
          DriverProblemDesc: n/a
               UpperFilters: n/a
               LowerFilters: WdmCompanionFilter
                      Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
          ContainerCategory: n/a
              SensorGroupID: {59840867-9F41-4A1B-CDDA-3EC5A6C69C5C}
                       MFT0: n/a
                       DMFT: n/a
        CustomCaptureSource: n/a
      DependentStillCapture: False
         EnablePlatformDMFT: True
                  DMFTChain: n/a
     EnableDshowRedirection: True
         FrameServerEnabled: n/a
            AnalogProviders: n/a
                 ProfileIDs: n/a

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