acer predator G9-593,cpu usage

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Ramnishanth
Ramnishanth Member Posts: 8 New User
edited November 2023 in 2018 Archives
My pc sometimes showed 100 percent cpu usage(i7-7700HQ) while playing games,i ran benchmarking using intel extreme tuning utility and found these results.There was a lot of thermal throttling as referred from the graph.is this score normal?or is there any problem?if so what should i do?

Answers

  • Sharanji
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    Ramnishanth 
    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage.

    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:
    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager;
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps.
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.

    >>>Run DISM command to decrease high CPU usage
    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;
    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;
    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;
    Type: sfc /scannow and hit Enter.

    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 
    Press Ctrl + Shift + Esc to open Task Manager;
    Go to Services tab and click Open services;
    Navigate and locate Superfetch, right click on it and select Properties;
    Click Stop to end the Superfetch service and click OK to confirm the change.

    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;
    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;
    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    Hi,

    >> Try to perform a simple power reset and check the issue.  Shutdown the laptop. Disconnect the charger. Disconnect the external display. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    >>if you're running CPU-intensive processes, like games or video conversions. If you aren't doing one of these things, you'll definitely want to see if another process is eating up your CPU for no reason. Hit Ctrl+Shift+Esc to bring up the Task Manager. Check the processes tab to see if anything's taking up an abnormally large percent of your CPU's power—usually, if something's out of control, it'll be up close to 100. f everything's relatively low, single-digits or maybe the tens, then it isn't your CPU going out of control, it's the fan itself.

     

    >> Remove any programs you're not using and disable as many background processes as possible. If the fans continue to spin loudly even when you're not using resource-intensive software, consider opening up the laptop and using compressed air to clean dust out the inside. Only do this if your laptop isn't under warranty, as opening the laptop will void it. Replacing the old thermal paste on the heat sink can also reduce heat (and thus fan noise), but only do so if you're comfortable with laptop disassembly and repair.

    You can also check with Acer support in your region and check for options to fix this issue.
    Acer Lithuania : 
    https://www.acer.com/ac/en/EE/content/service-contact 
    Acer Worldwide :  
    http://www.acer.com/worldwide/support/
    Accept if its Helpful.   B)
  • Ramnishanth
    Ramnishanth Member Posts: 8 New User
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    Sharanji said:
    Ramnishanth 
    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage.

    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:
    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager;
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps.
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.

    >>>Run DISM command to decrease high CPU usage
    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;
    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;
    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;
    Type: sfc /scannow and hit Enter.

    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 
    Press Ctrl + Shift + Esc to open Task Manager;
    Go to Services tab and click Open services;
    Navigate and locate Superfetch, right click on it and select Properties;
    Click Stop to end the Superfetch service and click OK to confirm the change.

    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;
    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;
    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Ramnishanth
    Ramnishanth Member Posts: 8 New User
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    the cpu usage as shown in task manager is only 2 or 3 percent normally,its going to 100 percent only due to the intel extreme utility benchmark test.is 620 the score i7-7700HQ can get?