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I bought an Acer Aspire E5-475 back in January. Up until yesterday I'd had no real problems and then out the blue, it froze on me. Initially the program I was on stopped responding and then after that all the other programs stopped responding. The mouse is the only thing that works (even the clock freezes).
Following a small amount of research, I have updated the drivers, cleared the temporary files folder and ran a memory check.
None of this seemed to work so any help would be much appreciated. Thank you in advance!