Freshly bought A315-51-3879 unnacceptably slow

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Rogozin
Rogozin Member Posts: 1 New User
edited August 2023 in 2018 Archives
I have just unpacked a brand new acer laptop that I bought from PCworld -

https://www.pcworld.co.uk/gbuk/computing/laptops/laptops/acer-aspire-3-a315-51-15-6-intel-core-i3-laptop-128-gb-ssd-black-10180988-pdt.html

Although I can appreciate that its not exactly a high end laptop, it wasn't exactly a dirt cheap one either. I also understand that it comes with a load of Bloatware and other programs that will significantly slow your computer speed, which are not essential to begin with. However, I am just shocked at the slow speed that my freshly unpacked machine completes even the simplest of tasks (creating a word documents for 20+ seconds, web browsing is jittery and freezes up etc.) 

I have previously owned an Acer laptop, which recently died after 4+ years of service, and I have had similar issues with it (slightly slow due to a load of unnecessary applications/programs). But it did allow me to do everything I wanted to, including playing video games and streaming with relative ease, nothing to this absurd extent! I did end up taking it to a computer shop and asked them to wipe my windows and install a fresh one, which made a massive difference. Now I feel like I am in a position where I bought a new laptop and am being forced to go straight to a computer salon to do it again. This is quite frustrating and just unacceptable from any manufacturing company.
Before doing that I wanted to make sure that I am indeed not missing something obvious here and that this is still a common issue that people are experiencing nowadays after purchasing a brand new Acer laptop. 
P.S. I have updated everything I could and restarted the laptop numerous of times. 

Answers

  • Jack22
    Jack22 ACE Posts: 3,776 Pathfinder
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    Hi,
     This issue can be caused by any of the below possibilities.
    1. Not enough hard drive space.
    2. Left over programs and bad files.
    3. Data Corruption.
    4. Missing Windows updates or outdated drivers.
    5. Computer is overheating.
    6. Corrupt OS.
    7. Bad Hardware.

    Solution


     Reboot

              IF your computer has not been reboot recently make sure to reboot it before following any of the below steps.


    Not enough hard drive space



             Verify that there is at least 200-500MB of free hard drive space. This available space    allows  the computer to have room for the swap file to increase in size as well as room for temporary files.

    Hard drive corrupted or fragmented

        Run ScanDisk or something equivalent to verify there is nothing physically wrong with the computer hard drive.
        Run Defrag to help ensure that data is arranged in the best possible order.

    Background programs

    Remove or disable any TSRs and startup programs that automatically start each time the computer boots.

    Tip: To see what programs are running in the background and how much memory and CPU they are using open Task Manager.  If you are running Windows 7 run Resmon to get a better understanding of how your computer is being used.

    If you've got an antivirus scanner on the computer, spyware protection program, or other security utility make sure it's not scanning your computer in the background. Often when these programs begin to scan the computer it can decrease the overall performance of your computer.

    Scan for malware

    Today, spyware and other malware is a big cause of many computer problems including a slow computer. Even if an antivirus scanner is installed on the computer we recommend running a malware scan on the computer. Use the free version of Malwarebytes to scan your computer for malware.

    Hardware conflicts

        Verify that the Device Manager has no conflicts. If any exist resolve these issues as they could be the cause of your problem.

    Update Windows

        Make sure you have all the latest Windows updates installed in the computer.
        If you are on the Internet when your computer is slow also make sure all browser plugins are up-to-date.

    Update your drivers

    Make sure you've got the latest drivers for your computer, especially the latest video drivers. Having out-of-date drivers can cause an assortment of issues.

    Computer or processor is overheating

    Make sure your computer and processor is not overheating. Excessive heat can cause a significant decrease in computer performance since most processors automatically step the speed of the processor down to help compensate compensate for the heat related issues.


    Dust, dirt, and hair can also constrict a proper air flow on your computer, which can also cause a computer to overheat. Make sure your computer case is clean and fans are not obstructed.

        Steps on cleaning your computer.

    Memory upgrade

    If you've had your computer for more than one year it's likely you're computer is not meeting the memory requirements for today. Today, we suggest at a minimum the computer have 1GB of memory.


    Run registry cleaner

    We normally do not recommend registry cleaners. However, if you have followed all of the above steps and your computer is still slow try running a registry cleaner on the computer.

    Erase computer and start over

    If none of the above solutions resolve your issues, it is recommended that you either reinstall Windows or erase everything and then start over.

    Old computer

    If your computer is older than five years come to terms that it is likely the age of the computer that is causing it to be slow. Computers progress at an alarming rate as new programs and updates for programs come out their minimum requirements increase and will cause older computers to slow down. If your computer is older than five years we suggest purchasing a new computer or just realize it is going to run slow because it is old.

    Hardware issues

    Finally, if your computer continues to be slow after going over each of the above recommendations it's possible that your computer is experiencing a more serious hardware related issue such as a failing component in the computer. This could be a failing or bad hard drive, CPU, RAM, motherboard, or other component.

    Click on 'Yes' if the comment answers your question!
  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
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    Hi Rogozin
     One of the most common reasons for a slow computer are programs running in the background.Press Windows Key + R, type “msconfig” and “Enter” key to launch the System Configuration screen. Navigate to the “Start Up” tab and remove the check in the box next to every item you don't need running on your laptop. Then apply.  Go to "Services"tab.Put a check on the box that says" Hide all Microsoft services". Then disable all . Restart the computer after that and check its performance.There should be an improvement in the performance of your computer.

    If I answered your question, please mark my post "accept" to make it easier for others to find the answer!