how to solve black screen problem

pelasiuslimnyuy
pelasiuslimnyuy Member Posts: 1 New User
edited August 2023 in 2018 Archives
greetings acer. please i am an I T Technician by Profession. i have this acer aspire e1 series q5wph which was given to me to change the hard disk but the keyboard has a problem. when i pressed f12 the screen went black. and when i restart the computer it remains the same. please what can i do.

Answers

  • Can you inform the exact model? Example: v3-571!
    When you press the f2 key when you turn on the notebook to enter the BIOS, does the screen display?
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