Touchpad problem

waju
waju Member Posts: 1 Newbie
edited August 2023 in 2018 Archives
Please can someone help?  My touchpad on my Acer es11 stopped working.  In trying to fix it I have disabled the keypad and now obviously I can't do anything!!  I have tried the function and F7 keys - nothing.  I can't shut down or reboot because nothing works.
It would happen when I have loads to do and I can't do it all on my little tablet!
I am not 'techy' at all do ***** proof instructions would be best.
In advance, thank you so much for any help you might be able to give me x


Comments

  • Ideally you should try connecting an external mouse! Then go to the device manager and check for any problem drivers!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • RomanKarelov
    RomanKarelov Member Posts: 1 New User
    Acer Spin 5 SP-513-52N. Windows 10 pro x64. Have installed ElantechTouchpad Finger Printer 1.6.10.1102 drivers from acer.com. But the finger sensor is not working yet anyway. In archive is only drivers. I think must be some kind of application like Elan Control Center. Like i had before with Acer Aspire 5830TG. Please advise how to fix that problem.
  • @RomanKarelov! Check if there is a problem driver in the device manager! Then press windows + r and type msconfig, usually select normal startup and reboot!

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)