Tobii Eye Tracker:
When Windows 10 boots, the USB device connected sound plays and the eye tracker lights up. Within seconds, the red lights on the tracker turn off. The EyeChip stills show up in the list of connected devices. Multiple USB connect and disconnect sounds play after the login screen is displayed.
I've checked the driver as per this site. The driver is dated 6/21/2006. I cannot update the drive to any of the files in the Tobii Folder. Windows say the best driver is already installed. If I tell it I have a disk and select either C:\Program Files (x86)\Tobii\IS3 Driver\tobii_is3_device.inf or C:\Program Files (x86)\Tobii\HID\drivers\win10\TobiiHid.inf Windows says they are not compatible drivers. Make sure it is designed for x64-based systems.
Things I've tried:
USB 3.0 drivers verified.
Multiple USB cables.
Nothing plugged into the monitor's USB hub.
Monitor USB as the only item plugged in to a set of ports on the motherboard.
Keyboard and mouse plugged into 2.0 ports with the monitor as the only other device connected.
The eye tracker used to work more often than not. It has progressively gotten worse over the last two months. Now, the eye tracker appears in the device manager as Unknown USB Device (Device Descriptor Request Failed).