i need to replace and buy a new battery on my laptop Acer E5-575G-74E2

AghaSaad
AghaSaad Member Posts: 3 New User
edited August 2023 in 2018 Archives
i need to replace and buy a new battery on my laptop Acer E5-575G-74E2 charging stuck at 84% and shutting down at 79%, but in my country Pakistan doesn't have my laptop battery model i already contact all the acer in my country they said that "we don't have that battery model sir" what should i do? Any link from where can i buy battery for my laptop


Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    AghaSaad 

    >>Try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    >>Please open device manager click “Battery” and under Battery, please click “Microsoft ACPI-Compliant Control Method Battery”. Now, do a right click on it, then click “Uninstall”. Confirm that you would like to uninstall the Microsoft ACPI-Compliant Control Method Battery. After the uninstallation process, please restart your computer. As soon as you restart your computer, the Windows will automatically install the driver again. Please check your battery icon on the right bottom side of your Windows screen to see if it is charging and check the issue

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  • laurent_14
    laurent_14 ACE Posts: 10,380 Trailblazer
    Hello,
    For information, here are the Acer part numbers:
    KT.00405.001 BATTERY.LI-ION.2800MAH.MAIN
    KT.0040G.007 BATTERY.LI-ION.2800MAH.MAIN
    KT.00605.002 BATTERY.LI-ION.2800MAH.MAIN
    KT.0060G.001 BATTERY.LI-ION.2800MAH.MAIN
    France
  • AghaSaad
    AghaSaad Member Posts: 3 New User
    @laurent_14 How to find part numbers?
  • AghaSaad
    AghaSaad Member Posts: 3 New User
    Hey @Sharanji . I did try that several times but this couldn't solve my problem.