Blue light on and black screen

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zqing
zqing Member Posts: 1 New User
edited November 2023 in 2018 Archives
I selected update and shut down, then after that my laptop goes to black screen directly but the blue light is still on. What should i do now? Should i wait till the blue light goes off itseld or should i press the power button? But my laptop is UNDER UPDATING that's why I do not dare to force restart my laptop

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  • Commodore_1995#
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    Is the hd light blinking? If it is then it means the hd is processing! Wait for it to shut down, as it might actually be updating windows!
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